Easy-Plug Blog
Building a reliable eMSP driver app
Lessons from charging apps: session resilience, honest errors, offline mode, and treating the agent as a real product surface.
engineeringPublished
Driver support when charging goes wrong
What good eMSP support looks like: session context, re-routing, refunds, and tickets CPOs can actually act on.
productPublished
Why am I only getting 40 kW on a 150 kW charger?
Battery state, shared power, cable limits, and derating — how to explain slow sessions to drivers without hand-waving.
chargingPublished
Stuck cable and sessions that won’t stop
Cable locked, session hanging, stop button greyed out — practical steps for drivers and what operators should fix in OCPP.
chargingPublished
Finding a working charger: map filters that actually help
Available, free, 100 kW+, CCS — how driver maps should filter reality, not every pin that was ever installed.
productPublished
Transparent pricing at the charger
Why drivers abandon apps after bill shock — and how eMSPs should show €/kWh, idle fees, and roaming markups before start.
productPublished
App, RFID, or Plug & Charge: which should drivers use?
Three ways to start a session — when each wins, and how one eMSP account can support all of them without chaos.
productPublished
Charger won’t start: the seven causes we see most
Session start failed, timeout, or authorization rejected? What usually went wrong — and what to try before you leave the bay.
chargingPublished
What is an eMSP, and why drivers should care
eMSP, CPO, and roaming hubs explained without the jargon. How the pieces fit when you start a session in Europe.
productPublished