Easy-Plug Blog
Driver support when charging goes wrong
What good eMSP support looks like: session context, re-routing, refunds, and tickets CPOs can actually act on.
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Why am I only getting 40 kW on a 150 kW charger?
Battery state, shared power, cable limits, and derating — how to explain slow sessions to drivers without hand-waving.
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OCPP for operators: go live without the headache
Onboard chargers, set tariffs, balance load, and open roaming — without a six-month integration project.
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Stuck cable and sessions that won’t stop
Cable locked, session hanging, stop button greyed out — practical steps for drivers and what operators should fix in OCPP.
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Transparent pricing at the charger
Why drivers abandon apps after bill shock — and how eMSPs should show €/kWh, idle fees, and roaming markups before start.
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Welcome to easyplug
AI-powered EV charging across Europe. Find a charger, start a session, and pay — by talking to your agent.
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Charger won’t start: the seven causes we see most
Session start failed, timeout, or authorization rejected? What usually went wrong — and what to try before you leave the bay.
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What is an eMSP, and why drivers should care
eMSP, CPO, and roaming hubs explained without the jargon. How the pieces fit when you start a session in Europe.
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